CONTACT PLANMETRY

Contact us

We’re here to help — whether you have a question, need support, or want to explore how Planmetry fits your workflow.

The fastest way to reach us is via chat (bottom-right corner).

CHANNELS

How to reach us

Live Chat

Chat with us directly from the website or app.
Fast responses (usually within minutes).
Best for support, questions, and quick help. If we’re offline, you’ll get a reply by email.

Our team operates in GMT+2 (Helsinki), so response times may vary depending on your location.

Email Support

General enquiries & support: info@planmetry.com

For partnerships & business: partners@planmetry.com

In-App Support

You can contact us directly from inside the Planmetry app. Your message includes project context so we can help you faster.

Language

We primarily support English. Messages in other languages will be translated automatically, and we’ll do our best to assist you.

Official information

Company details

Planmetry Oy
Business ID FI33458579

Address:
Kampinkuja 2, Sähkötalo
00100 | Helsinki | Finland

General contact: info@planmetry.com

invoicing

Invoicing information

We only accept invoices electronically.

Online invoices

Online invoicing address: 003733458579614
Broker ID: 003723327487
Broker: Apix Messaging Oy

Email invoices

Receiving email invoices: planmetry@skannaus.apix.fi